LR20 Email Set Up Instructions (for Outlook)

Set up your unique LR20 email (ex: john.doe@lr20.ca) on Outlook today by following the simple instructions we’ve created.

Part 1: Enable IMAP Access in Zoho Mail

  1. Log in to zoho.com/mail with your LR20 email address.

2. Click ‘Settings’ on the right hand side of your screen. On the left hand side of the pop-up, scroll down to ‘Mail Accounts.’

3. Select the checkbox labeled: ‘Enable IMAP Access’.

Part 2: Set Up Your ‘Application-Specific Password’

  1. Log in to accounts.zoho.com with your LR20 email (ex: john.doe@lr20.ca) and verify your account using the authentication method you have set up.

  2. On the left-hand side of the screen, click on the ‘Security’ tab (below ‘Profile’).

  3. In the ‘Security’ menu option drop-down, select “App Passwords”

4. On the right-hand side of the screen, select ‘Generate New Password’ and a pop-up will appear on your screen.

5. Type “Outlook” into the text box labelled ‘Enter app name’ and click ‘Generate’.

6. Copy the ‘Application Specific Password’ for Outlook to your clipboard, stick it in a word document/notepad, or write it down somewhere. If you accidently close the window before you have copied down your password, you can delete it and restart.

Part 3: Set Up Your LR20 Email in Outlook

  1. Open the Outlook application.

  2. Depending on the version of Outlook you are using (Classic version vs. New) you may have 2 different options for ‘Adding an Account’.

Classic Outlook:

3. Type in your LR20 email address and select ‘Advanced Options’. Check off the box labeled ‘Let me set up my account manually’.

4. Select ‘IMAP’ from the list of email providers.

5. Type in your ‘App Specific Password’ that you generated in Part 2 - Step 6 of these instructions.

6. In Outlook (Classic), select ‘Connect’ at the bottom right of the ‘IMAP Account Settings’ pop-up screen.

7. Select ‘Done’ at the bottom of the pop-up screen.

New Outlook:

3. Type in your email address and select ‘Continue’.

4. Type in the ‘App Specific Password’ that you generated in Part 2 - Step 6 of these instructions.

5. Select ‘Continue’ at the bottom of the pop-up screen.

6. Select ‘Done’ at the bottom of the pop-up screen.